Terms of Service

PRISM — Relationship Intelligence
Operated by Prism Spectrum, Dhaka, Bangladesh
Last updated: September 16, 2026

এই পৃষ্ঠাটি এখন শুধু ইংরেজিতে পাওয়া যায়। প্রশ্ন থাকলে বাংলায় লিখুন: legal@prismcharacter.com

1. Service Description

PRISM is an AI-powered relationship intelligence platform providing behavioral profiling, compatibility analysis, and communication coaching through AI persona frameworks. It is a digital subscription service with instant access on purchase; no physical goods are shipped.

2. Eligibility

You must be at least 13 years old to use PRISM. If you are under 18, you must have parental consent.

3. Subscriptions, Pricing & Billing

PRISM offers a Free tier and paid plans: Member ৳300 ($4.99) and Pro ৳1,500 ($14.99). In Bangladesh a payment is processed in BDT via SSLCommerz and gives you 30 days of your plan; it does not renew by itself — when the 30 days end your account returns to the Free plan unless you buy again. Outside Bangladesh, paid plans will be offered through the Apple App Store and Google Play apps; plans are not sold inside the iOS or Android apps today, and nothing renews automatically. Paid plans include a monthly allowance of AI reads and other AI features, stated in the pricing section of our home page, that resets on the 1st of each month. Refunds are handled per our Return & Refund Policy.

4. AI-Generated Content

All analyses, behavioral profiles, and communication suggestions are generated by AI. These are AI-assisted insights, not professional advice, and are not a substitute for therapy, counselling, or medical care. Always use your own judgement.

5. Acceptable Use

You agree not to use PRISM to stalk, harass, or manipulate others; to scrape, automate, or reverse-engineer the service; to submit harmful, illegal, or abusive content; or to create fake accounts or circumvent tier restrictions.

6. Intellectual Property

PRISM, its personas, design, and AI prompt systems are the intellectual property of Prism Spectrum. Data you submit remains yours.

7. Limitation of Liability

PRISM is provided "as is" without warranties. Prism Spectrum is not liable for decisions made based on AI-generated analysis. Maximum liability is limited to the amount paid for the service in the preceding 12 months.

8. Termination

You may delete your account at any time via Delete Account. We may suspend accounts that violate these terms.

9. Governing Law

These terms are governed by the laws of Bangladesh. Disputes shall be resolved in the courts of Dhaka, Bangladesh.

10. Contact

Email: legal@prismcharacter.com · Phone: +880 1819-251308
Prism Spectrum, Dhaka, Bangladesh